Delivery: The prices shown on our website do not include the cost of delivery. Our delivery costs vary according to the weight of your order.
Despatch: Unless otherwise stated your order will be despatched on a 3-5 working day delivery service. Please note: working days do not include weekends or bank holidays.
Ordering: If you have any problems ordering via our website please email us on: sales@greatpets.co.uk.
After Ordering: When your delivery arrives please check the goods to make sure they are what you ordered and that they are in good condition. Please retain your invoice/order number , you will be asked for it if you need to make a warranty claim.
For full Terms and Conditions please refer to our store policies.